Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to TradeGateStore. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you:
- Identity Data: First name, last name, username, date of birth
- Contact Data: Email address, telephone numbers, billing and delivery addresses
- Financial Data: Payment card details, bank account information
- Transaction Data: Details about payments and products purchased from us
- Technical Data: IP address, browser type, device information, operating system
- Profile Data: Username, purchases, preferences, feedback, survey responses
- Usage Data: Information about how you use our website and services
- Marketing Data: Your preferences in receiving marketing from us
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
- To register you as a new customer
- To process and deliver your orders
- To manage payments, fees, and charges
- To collect and recover money owed to us
- To manage our relationship with you
- To improve our website, products, and services
- To recommend products that may be of interest to you
- To protect against fraud and ensure website security
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Right to access: Request access to your personal data
- Right to correction: Request correction of inaccurate personal data
- Right to erasure: Request deletion of your personal data
- Right to object: Object to processing of your personal data
- Right to restriction: Request restriction of processing your personal data
- Right to data portability: Request transfer of your personal data
- Right to withdraw consent: Withdraw consent at any time
7. Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. Cookies are small text files that are placed on your computer or mobile device when you visit our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
8. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
TradeGateStore
Email: privacy@tradegatestore.com
Phone: +971 XX XXX XXXX